Yes, our site is quite large. While we have a tremendous amount of information on the site, it is nearly impossible for everyone to find everything. Because of this, we have compiled a list of the 10 most asked questions be people emailing us while considering one of our vacations. Here they are:
Can you please send more information?
Is there any helpful information that cannot be found on your website?
Is there a supplemental charge for single travelers?
What is your cancellation policy?
90 Days before the start date of the vacation:
- The full balance for your vacation is due.
- The vacation is no longer refundable, unless the vacation fills to capacity 30 days before the start date, in which case we will refund 70% of the total paid.
- If we are unable to issue you a partial refund as outlined above, we will be happy to apply 20% of your total toward any of our other vacations anytime within the next 12 months.
These cancellation terms reflect times that we must pay out expenses for your trip on your behalf. At times that we no longer offer refunds, we have already paid out the associated costs, and refunds are not available to us. Because of this, we are unable to bend these terms. Please obtain travel insurance as soon as you book your reservation. When we send your confirmation, there will be a link to a travel insurance provider.
Do your trips include airfare?
Can we get our airline tickets from you?
What will the accommodations be like?
What is the price of your vacations?
Can you hold space for me before I book?
What deposit is required?
Of course, these are just the most common questions. Just about everything you could ever think of is here on the website, but we know it is quite a bit of information to go through. Please feel free to contact us with all of your questions. We love what we do, and love to help! Our #1 priority is that you feel absolutely comfortable before coming and have no unanswered questions at any stage.