Contact Us

We operate as a very 21st century company, meaning that our office is where any of us is at any given time. None of us "clocks in" at an office building somewhere! So when you contact us, the person on the other end may be anywhere from Texas to Florida, or at the villa in Italy, harvesting some grapes in Tuscany, or even on a fishing boat in Sicily! Because of this, the most efficient way to communicate is by digital means. That is, through email or our Slack channel. But if you call us, we still use phones, too :-).

Email Us

Filling our the form below is a great way to contact us. Your email will be automatically sent to several people, and even if we are out of the office, we are regularly monitoring our wireless devices. Please fill out the form below to be contacted directly by one of us with answers to any questions you may have. We are always happy to help, so please be as descriptive as you can in your message so that we can provide the most detailed answer possible. We very much look forward to meeting you on one of our vacations!

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Chat With Us on Slack

slack

Slack is an online chat platform that operates much like texting, but offers much more. If you join our Slack channel and ask us a question, we will all get text messages on our mobile devices, as well as our office computers, and can quickly and easily respond. Additionally, other guests may be there to help you as well!



Chat With Us on Telegram

slack

Telegram is another messaging app that is fast, simple and free. You can use Telegram on all your devices at the same time — your messages sync seamlessly across any number of your phones, tablets or computers. We have a private 'channel' in Telegram called 'HeyCDV', and if you message us in there, it connects directly with us.

Post to Our Facebook Wall

Join the Discussion:

Join Our Forum

CDV Forums

Our website features a community forum, where you can browse through many questions and answers people have posted, as well as post your own questions. Please note that the forum is mostly for communication between visiting guests, and not an official place to get help from CDV staff. We do not monitor it as regularly as our Slack and Email channels.

Connect on Social Media

Always feel free to reach out to us on any of the social media platforms we engage in. We are especially active on Facebook

We are always happy to chat and help, so feel free to call us with any questions you have.

Phone: +1 (321) 426-8880

Important: We do not operate a traditional office. We are all working, wherever we are, so our phones are programmed to forward to us all over the world. That means that when you call our main number, you may get someone that is in the Florida office, or we may be answering you from one of the locations in Italy. One of us even once answered a call into the main number on a cell phone from atop a camel in the Sahara dessert!

When to Call Us (Hours)

Office hours are a bit tricky for us because of the nature of what we do, especially when you also add that our guests come from all over the world in various time zones, so here is a general guide:

Between November and April

During this time, most of us are in the United States. We generally keep office hours. If we don't answer, just leave a message letting us know a good time to return your call based on the hours below, and someone will get back to you very quickly.

Here is a time zone guide for a few countries:

  • If you are calling from North America, consider calling between 9:00 AM and 5:00 PM EST.
  • If you are calling from Australia, consider calling between 1:00 AM and 9:00 AM EST. (Sorry)
  • If you are calling from Great Britain, consider calling between 2:00 PM and 10:00 PM.
  • If you are calling from South Africa, consider calling between 4:00 PM and 12:00 AM.
Between May and October

During this period, we are in full season, so most of us are in Italy. Calling the main number will forward to us in Italy, but please consider the time zone. While we are in Italy, we are almost always on the move, so there is a good chance that you will need to leave a message and have us return your call. If this is the case, leave a message telling us what a good time to call would be based on the hours below, and we will get back to you as soon as we possibly can.

Here is a time zone guide for a few countries:

  • If you are calling from North America, consider calling between 3:00 AM to 11:00 AM EDT.
  • If you are calling from Australia, consider calling between 7:00 PM to 3:00 AM EDT
  • If you are calling from Great Britain, consider calling between 8:00 AM to 4:00 PM.
  • If you are calling from South Africa, consider calling between 10:00 AM to 5:00 PM.

Send Us Postal Mail

But what is your actual address? Yes, we get this often... and although we are a very digitally minded company, we also do have physical addresses both in the US and Italy. If you would like to send us anything by snail mail, please remember that between May and October we are at the Italy address, otherwise we are at at USA address below:

USA
Culture Discovery Vacations
Culture Discovery Vacations, LLC
301 W Platt St #222
Tampa, FL 33606
USA

Italy
Splendido Vacations
Splendido Vacations s.r.l.
Adress: Via Santa Maria 12
Soriano nel Cimino (VT)
Italy

Who is Splendido Vacations?
Culture Discovery Vacations is a company based in the U.S.A. In order to operate in Italy, you must have an Italian company with a valid Italian Tax ID number and license to operate as an incoming tour operator. Splendido Vacations is a company formed by members of the Culture Discovery Vacations team specifically for this purpose. Splendido exists to handle all of CDV's Italian in-country operations and contracts and staffing, as well as all of our vacation extensions.